Personal care for Henrico families
A to Z Home Care helps families explore Medicaid-funded personal care, respite, and qualifying family caregiver arrangements. We focus on practical daily support such as help with bathing, dressing, toileting, eating, and mobility when included in an appropriate care plan.
Our confirmed service areas are Richmond, Henrico, and Chesterfield. Being within a service area does not guarantee staffing for every schedule or approval for every service. Call about the address and support needed so we can review the situation.
Henrico’s local assessment route
Henrico County publishes a Long Term and Personal Care Assessment Services page describing its screening and Medicaid application process. That county resource is useful when the person lives in Henrico and needs help identifying the local starting point. A mailing address alone may not reliably identify the responsible locality.
The county assessment route and choosing a care provider are separate steps. You may contact us to discuss services while clarifying the assessment process, but a conversation with an agency is not an official screening approval.
Building a workable routine across a family’s week
A person may need help in the morning while a relative is at work, or assistance with personal routines later in the day. Tell us the actual assistance needed and the times that matter. We review the care plan and staffing instead of promising any schedule before assessment.
If the relative already providing support hopes to become the caregiver, explain both the relationship and whether they share the home. We can discuss the applicable employment and program requirements before anyone assumes an unpaid routine can immediately become paid.
Already caring for someone you love?
Tell us if a family member already provides regular assistance. Some eligible Medicaid members may receive authorized personal care from a qualifying relative. Family relationship, living arrangements, the member’s approval, and caregiver qualifications all matter. Our family caregiver guide explains what to discuss.
A to Z offers an agency-directed approach, with agency employment functions and registered nurse guidance and oversight. We do not promise that a relative will be hired or that existing unpaid care can be paid retroactively. Ask about free PCA classes if training is needed.
Choose the next step that matches your situation
Not yet screened? Start with Medicaid home care eligibility. Already approved? Call with the service and authorization information you have. Need temporary relief for an unpaid primary caregiver? Explore respite care.
You do not need to have every document before making an initial inquiry. A short description of the daily help needed and what has already happened is enough to begin a useful conversation. Call first before sending sensitive documents by fax or another channel.
Questions families ask
Do you have a separate office in Henrico?
We list one office contact address in Midlothian and serve people at home across the confirmed service area. This is a service-area page, not a claim of an additional office.
Do you serve nearby communities?
Call us about any location outside Richmond, Henrico, or Chesterfield so we can confirm service availability. We do not assume every surrounding county is covered.
Can I bring my current caregiver?
We can review that possibility. The caregiver must meet applicable requirements, and service authorization and onboarding must be coordinated.