Personal care for Chesterfield families
A to Z Home Care helps families explore Medicaid-funded personal care, respite, and qualifying family caregiver arrangements. We focus on practical daily support such as help with bathing, dressing, toileting, eating, and mobility when included in an appropriate care plan.
Our confirmed service areas are Richmond, Henrico, and Chesterfield. Being within a service area does not guarantee staffing for every schedule or approval for every service. Call about the address and support needed so we can review the situation.
Where Chesterfield families can ask about screening
Chesterfield’s Department of Social Services identifies long-term services and supports among its adult and family services. The county’s official website is the starting point for its current screening contact options. Ask for Medicaid long-term care screening rather than assuming a general Medicaid application also requests an assessment.
Our office contact address is 14321 Winter Breeze Drive, Suite 14, Midlothian, VA. Care is discussed for the person’s home and individual needs. Please call to arrange contact rather than assume walk-in appointments or a particular office schedule.
Moving from an approval to an actual care arrangement
A family may have an approved screening but still need to confirm service authorization, choose a provider, and arrange the caregiver. We help identify which part is complete. If hours are already approved, tell us the service type and the authorization dates so we can discuss the next step.
For families considering a transfer, keep communication open with the current provider while a change is coordinated. A requested switch is not a reason to assume care has already started with a new agency, and it does not automatically change the number of hours approved.
Already caring for someone you love?
Tell us if a family member already provides regular assistance. Some eligible Medicaid members may receive authorized personal care from a qualifying relative. Family relationship, living arrangements, the member’s approval, and caregiver qualifications all matter. Our family caregiver guide explains what to discuss.
A to Z offers an agency-directed approach, with agency employment functions and registered nurse guidance and oversight. We do not promise that a relative will be hired or that existing unpaid care can be paid retroactively. Ask about free PCA classes if training is needed.
Choose the next step that matches your situation
Not yet screened? Start with Medicaid home care eligibility. Already approved? Call with the service and authorization information you have. Need temporary relief for an unpaid primary caregiver? Explore respite care.
You do not need to have every document before making an initial inquiry. A short description of the daily help needed and what has already happened is enough to begin a useful conversation. Call first before sending sensitive documents by fax or another channel.
Questions families ask
Do you have a separate office in Chesterfield?
We list one office contact address in Midlothian and serve people at home across the confirmed service area. This is a service-area page, not a claim of an additional office.
Do you serve nearby communities?
Call us about any location outside Richmond, Henrico, or Chesterfield so we can confirm service availability. We do not assume every surrounding county is covered.
Can I bring my current caregiver?
We can review that possibility. The caregiver must meet applicable requirements, and service authorization and onboarding must be coordinated.