First, clarify the member’s status

Find out whether Virginia Medicaid eligibility, long-term care screening, and personal care authorization are in place. These are different steps. If the family is unsure, our qualification page explains the terms and offers a short quiz.

Then review the proposed caregiver

Tell us the exact relationship, whether you share a home, what assistance is already being provided, and the proposed availability. Some relationships and living arrangements have additional rules. We review fit and requirements rather than promise automatic enrollment.

Complete the applicable employment steps

A to Z provides agency-directed services. The proposed aide completes the relevant hiring documents, checks, orientation, and training requirements. Ask about our free PCA classes if you need a training route. Completing a class or application does not guarantee a job.

We discuss the actual role, authorized care tasks, supervision, and employment terms. A person should understand the responsibilities before agreeing to a schedule.

Wait for a confirmed care arrangement

Services, caregiver onboarding, and the start date need coordination. Do not treat a verbal inquiry or unfinished application as permission to begin paid Medicaid shifts. Approval dates and the member’s plan must support the arrangement.

Keep records and communicate once care begins

Follow the plan, record actual visits using the required process, and report changes or problems to the agency. Family caregivers still have work responsibilities. Visit recording requirements apply as directed, including the upcoming live-in change.

Already caring for someone you love? Start with our main family caregiver guide and call 8044046068 to discuss the next step.

Questions families ask

How long does enrollment take?

Timing depends on the approvals, required documents, caregiver readiness, and available arrangements. We do not guarantee a fixed timeline.

Can I care for a disabled relative?

Tell us about the member’s needs, approval, and your relationship. Disability alone does not determine paid caregiver eligibility.